Unimpressive billing compared to previous software used
I must say that the billing and payment experience with WFHI was not as efficient as with the software I used before. The invoicing process lacked clarity, and I found myself spending more time trying to reconcile payments and check statuses. The automatic updates sometimes caused delays in accessing billing details, which did not happen with my previous provider. The sign-up and invoice generation steps were straightforward but did not offer any improvements or additional ease over what I was accustomed to. Customer support for payment queries was available, but their responses were more procedural and less solution-oriented than I had expected. Overall, this billing system feels like a step back rather than an advancement compared to what I have used widely before. While it worked adequately without critical failures, it fell short of reliable efficiency.