Unexpectedly stuck and still need help
I had hoped the support would be easy to reach and solve things quickly, but honestly my experience was quite the opposite. I ended up needing help several times with issues on the software and with the dialer, and each time I called support, I was surprised by how long it took to get a clear response. Sometimes the explanations were confusing or didn’t quite resolve my problem, which left me stuck longer than expected. Now, looking ahead, I think I will definitely need to call them again the next time I try to use certain features because I’m not confident I can manage them alone. The training materials were somewhat useful but still didn’t cover everything that came up for me. I was pretty frustrated by the waiting and unclear instructions, and it made using the system more stressful than I wanted. While the product itself seemed promising, the difficulty in getting effective support really took away from what could have been a smoother setup. I was surprised by the gap between my expectations and the reality of the help offered, since I expected quicker and more straightforward assistance every time I reached out.