Unexpectedly confusing labels in onboarding
The training and onboarding process surprised me with how unclear some labels and instructions were, which made it harder to fully grasp the workflow. While I appreciated the enthusiasm in the course design, the terminology used in the software wasn’t always straightforward, requiring me to rely on additional support. The sign-up process and invoicing seemed okay, and I liked that the sessions were fairly short. But overall, the confusing wording made jumping into the software a bit frustrating. I did get through it eventually, but I think more clear and consistent language would have improved the experience significantly. For future users, expect a learning curve especially around the setup and initial navigation, although the training content itself did provide some useful tips. I hope they simplify labels and instructions in upcoming versions to avoid unnecessary confusion for beginners.