Unexpected hiccups made daily use frustrating
I thought the software would be more straightforward day to day, but I kept running into unexpected issues. The dialer sometimes dropped calls or failed to connect smoothly without any clear reason. Automatic updates were meant to improve performance, but several times they seemed to interrupt what I was doing or introduced new glitches. The database feature promised easy management but felt clunky and slowed down my typical workflow. When I tried to get help, telephonic support was okay but not always quick to solve the problems as they took time to understand the details. Even the sign-up and invoicing process seemed unnecessarily complicated with delays in receiving confirmations. One positive was the clarity of the pricing and payment steps which felt straightforward. Still, I wasn’t prepared for the daily persistence needed to handle these recurring issues, which wore me down after a while. It surprised me how many basics were still troublesome after all these attempts to improve the service. I hoped for a smoother experience that lives up to the initial promises but that was not what I got consistently.