Unexpected glitches on daily use made me pause
I signed up excited to use the software, and at first the setup seemed fine. But as I started working with the dialer and database over several days, I found some features were slower than I expected. Calls occasionally dropped or took longer to connect than promised. The software itself was okay but these glitches were surprising since they weren’t mentioned before. Training was clear at the start but didn’t prepare me fully for day-to-day issues. I tried reaching support but the response took longer than I thought it would. The payment and invoice process was straightforward though, so at least that part behaved as expected. Honestly, I expected smoother functionality based on the initial presentation but was disheartened to see performance issues as I used it regularly. I hope these problems get fixed so it can live up to its promises, otherwise it’s hard for me to rely on it fully in the long term.