unexpected glitches in training but okay recovery
I started the onboarding with fairly high hopes but was surprised that some things didn't go as smoothly as I thought they would. The software training was quite comprehensive, but when I hit a snag during the dialer setup, I wasn’t sure how well the system would respond. It did have an option to report the issue and request help, which was helpful. However, the follow-up instructions felt a little vague, and I needed a few tries before understanding what to change. On the other hand, the rest of the onboarding flow was quite polished and clear, with the database feature explained well in the training videos. So, while the way unexpected problems were handled wasn’t perfect, I was impressed that the system didn’t just freeze or leave me stuck. It made me think the software might improve this area further in the future.