3 out of 53 of 5Verified purchaseSales and pre-purchase
Unexpected glitches and how they handled them
I was a bit surprised to encounter occasional glitches right after the initial setup, especially with the dialer not syncing smoothly to the database as I had hoped. However, the sales process didn't ignore these issues; they responded promptly when I mentioned the problem and guided me through temporary workarounds. Yet I didn't expect to face quite this extent of tech hiccups so early on. It made me realize how complex running remote workflows can be despite training. Still, their readiness to acknowledge the problem rather than brush it aside was reassuring in a way. So while the bumps surprised me, the way they managed communication made a difference.