Unexpected gaps in training quality

Unexpected gaps in training quality

I joined the training program hoping it would cover all practical aspects comprehensively, but I was surprised when we jumped straight into advanced functions without solid groundwork. For example, the initial introduction to the dialer tool felt rushed and left me confused about setting up workflows. Although a part of the database training was acceptable, overall the onboarding didn't fully match my expectations. There was a moment when I struggled to sync my work with the automated updates, and the explanations were vague. It seemed like some important steps were presumed rather than explicitly taught, which was disappointing given the investment.