Unexpected delays and repeated confirmations in billing process
I found the billing and payments experience more frustrating than helpful. While I appreciate that invoicing is done systematically, I was surprised by the amount of repetition involved: I had to provide the same information multiple times during sign-up and later in payment verification. Each interaction with support seemed to loop me back to previous stages, and sometimes I experienced unexpected waits on telephonic calls without clear updates on progress. The payment system itself is secure and comprehensive, but the turnaround felt slow compared to expectations, which hindered my ability to proceed with other steps smoothly. On the plus side, automatic updates kept the software current during this period, which was beneficial. Still, the repetitive nature and delays in billing make me hesitant to rate this higher, though the overall payment setup is logically consistent once you move past these initial hurdles.