Unexpected delay in payment processing
Signing up and going through the billing process was a bit more drawn out than I anticipated. I found myself waiting multiple times for confirmation messages to load, and the repetitive prompts to verify payment details felt somewhat excessive. Although the invoicing system was clear, the overall waiting and repetition took away from an otherwise straightforward experience. I also appreciated that telephonic support was available, even if it didn’t entirely compensate for the delays encountered. Navigating the portal felt slow, especially when I wanted to quickly check the status of my last transaction. I guess I expected a smoother flow with less waiting, based on the initial information provided during onboarding. While I understand the need to ensure payment accuracy, the multiple steps and waits made the process more tedious than necessary.