Underwhelming transition from previous softwares
Compared to other remote workflow software I've tried earlier, the sales and pre-purchase process here felt rather underwhelming. While the explanations given on their offerings were decent, I found the whole process cumbersome, especially when signing up and understanding exactly what was being offered. The sales team was polite but didn't seem equipped with in-depth experience to clarify my deeper concerns as effectively as one might expect. This contrasted with some of the previous platforms I used, where pre-purchase interaction was more thorough and informative. The waiting time for clarifications was also longer than initially expected, which made me a bit reluctant to proceed. I will say, though, the basic introductory materials provided were fine as a starting point. Overall, the experience didn't excite me, nor did it fully discourage me. It simply felt like the usual software sales pitch, lacking real insight or warmth that might have reassured me completely.