Underwhelmed by training, it didn’t meet my expectations
I was hoping that the training and onboarding would clearly match the descriptions given beforehand, but I found it somewhat lacking. The initial orientation promised an intuitive walk-through, but in reality, some parts felt rushed and not detailed enough for someone without prior experience. The support via calls was helpful, though they couldn’t fully compensate for vague or cluttered sections in the software interface. The database feature especially seemed less explained than I had expected, causing delays in using it effectively. Automatic updates also occasionally disrupted my workflow, which surprised me given how much emphasis was placed on ease of use. I would say the training was warm in tone and the staff polite, but the overall experience didn’t live up to what I hoped, which was more step-by-step guidance and clearer labeling. If I had known, I might have considered additional tutorials or external help rather than relying solely on the provided onboarding material. Still, some aspects like the invoicing process were quite clear and well managed compared to other sections.