Underwhelmed by the sales process compared to what I knew before
I was quite hopeful when I first checked out WFHI because I had used some other remote workflow software before. The sales and pre-purchase communications were okay but they didn’t really excite me or give me all the details I wanted upfront. I felt a bit rushed through the sign-up and payment explanation, which was simpler than expected but lacked depth. The training looked promising on paper but when I actually started, it was not as comprehensive as I had seen with other platforms. However, I liked the software's dialer and database features which worked better than what I’d used previously. The automatic updates generally improved things slightly, so that was a positive aspect. Still, overall, I was hoping for a more polished and user-centric sales approach that would have made me feel more confident choosing this product again without hesitation. Hopefully, they refine that part soon because the product’s potential definitely exists.