Understood the basics but ended up just getting started
The training and onboarding experience with WFHI was mixed for me. They explained the basic concepts of using the remote workflow software fairly clearly, so getting started on the initial setup was manageable. I understood how to use the dialer and how the database feature integrates into daily work. However, beyond the basics, the clarity dropped off significantly. Some features were introduced in ways that felt rushed or assumed a level of familiarity I didn’t have. It wasn’t that the information was totally missing, but more that I ended up piecing together many parts myself, sometimes through trial and error. The training could have been more structured or detailed, especially around the calling tools and troubleshooting steps. In outcome, I did manage to get going with the software but still feel there is more to learn. It wasn’t a fully smooth or thorough experience, but at least the essentials to start were there.