Understanding the process required more effort than expected
I found the explanations around the sales and purchase process to be less clear than I had hoped. Initially, I thought signing up and understanding the payment cycle would be straightforward, but the documentation and online resources left me with several questions. The onboarding process wasn’t very intuitive, so I spent quite some time figuring out how to use the software effectively. Support was available but sometimes the answers felt generic, and I had to request clarifications more than once. While the software itself seems functional, the lack of clarity in pre-purchase information and training made the whole experience more tedious than necessary. I was expecting a smoother, more guided setup, but it turned out to be a bit harder to get moving than anticipated.