Unclear explanations made me hesitate to try again
At first, I thought the training would help me understand the remote workflow software clearly, but the instructions were often vague. Some parts were explained decently, like basic setup steps, but many important details seemed skipped or unclear. I tried to follow the guidance but got confused by the lack of examples and inconsistent sequencing. The onboarding felt rushed, and when I called for support, the reps were polite but couldn’t fully clarify my doubts. This left me feeling unsure if I could fully use the platform without more help. Because of this, I am hesitant to attempt the training again unless significant improvements are made. While there is potential, the current experience did not provide the confidence I needed to continue.