Unclear Explanations Made Me Hesitant to Try Again
I have to be honest with you, the training and onboarding were not explained as clearly as I needed them to be. While some steps were straightforward, others left me confused about how to use the dialer and database efficiently. It felt like certain instructions assumed prior knowledge, which made the learning curve steeper than it should be. Additionally, automatic updates sometimes changed things without enough notice, and I was unsure where to find support. The telephonic help was only okay but did not completely clear my doubts. Because of these issues, I am not confident that I would go through this onboarding again. A better-structured training process and clearer guidance would make a big difference for me to consider continuing with the software in the future.