Uncertain if I'd re-enroll in training
The training and onboarding experience was somewhat average from my view. The way the instructions were phrased sometimes made me pause to interpret or reread parts, especially some labels that weren’t immediately clear. It wasn’t terrible, and the essentials of setting up the software and inputting my contact database were conveyed, but I found myself double-checking terminology with their FAQ more than I expected. That being said, the onboarding was busy but manageable, and it did cover the necessary ground before I started making actual calls. Given the mix of some helpful content and areas that could use clearer wording, I’m not sure if I would opt to go through their entire training program again unless updates improve those confusing bits. Still, the basics seemed sound — I just wished the interface labels and directions were a bit more intuitive first time around.