Unbelievable tarif support timing tha
Woh din jab mujhe ek urgent software glitch solve karna tha, support ka timing bilkul clever tha. Main ek baar bhi wait nahi kar rahi thi, kyunki unhone mere working hours ke andar hi call liya aur resolve kar diya. Us moment mujhe surprisingly laga ki kitni achhi tarah ye system flexible hai actual work hours ke hisaab se. Usually toh lagta hai helpdesk thoda rigid hote hain, lekin yahan toh bilkul opposite feel hua. Baaki ke din thoda vague tha ki support check karne par kab available hoga, lekin jis waqt maine call kiya, sab kuch ekdum sahi tha. Ye baat mujhe impress kar gayi ki WFHI ne apne telephonic support ko itna realistically time-bound setup kiya hai. Is flexibility ne mere workflow me kaafi positive impact dala kyunki main bina interruption ke apna kaam chala payi. Overall, mujhe ye support hours ka arrangement kaafi achha laga aur definitely ye unexpected tha mere liye.