1 out of 51 of 5Verified customerTraining and onboarding
Unable to onboard without repeated help
I found the training and onboarding process quite frustrating because I ended up needing help multiple times after the initial sessions. The instructions given seemed overly complicated for someone new to remote workflow software, and the call support wasn’t always available when I needed it most. I do not think I would be comfortable going through the onboarding steps without assistance again, as I am concerned about facing the same issues alone. This meant that instead of feeling confident, I was dependent on external guidance, which defeats the purpose of efficient software training for me.