Two weeks wasted, still not confident
I spent nearly two weeks going through the onboarding and training material, but by the end of it, I still didn't feel comfortable using the software effectively. There was one point during the call where they showed me how the dialer should work, but even after that, I found myself confused about how to manage the database integration properly. The automatic updates didn’t seem to clarify anything either, and telephonic support only added to my frustration with repetitive instructions. The sign-up and payment process was straightforward, but that didn’t make up for the overall impression of not knowing how to navigate the system fully. Despite spending much time, I didn’t gain enough confidence to be productive with the new workflows, which makes me question whether this solution suits me at all.