Tumne jo bataya, wahi mila hi nahi
Main bahut excited thi jab maine tumhara software aur training package dekha. Mujhe laga onboarding mein sab steps clear honge aur main jaldi setup kar paungi apna remote workflow. Lekin jab maine sign-up kiya, toh sab kuch complicated laga. Jo calling tools aur dialer ke features tumne bataye the, wo mere liye kaafi confusing rahe. Database feature samajhne mein bohot problem hui aur training sessions bhi utni madadgar nahi thi jitni sochi thi. Mujhe laga tum phone support logon ki madad ke liye hote, par response time itna slow tha ki frustration badh gayi. Automatic updates ka koi fayda bhi samajh nahi aaya, kabhi kabhi system hang karne lagta tha. Invoicing aur payment process thoda sa complex tha, mujhe har baar invoice samajhne mein der lagti. Jahan tak baat hai sales clarity ki, mujhe laga tha sab kuch transparent hoga, par jo mila woh mere expectations se kaafi door tha. Tumse ye umeed nahi thi ki itna confusion hoga after purchase. Mujhe lagta hai ki tumhe apni communication aur training ko zyada focused banana chahiye. Warna, jo promise tum karte ho, wo pura nahi hota aur customers ko bahut disappointment hoti hai.