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WFHI review

Tumhe rozana communication me aur support better banani hogi

2 out of 52 of 5Verified customerSupport and communication

Tumhe rozana communication me aur support better banani hogi

Main male hoon aur mera support aur communication ka experience itna acha nahi raha. Pehle din jab maine call kiya tha, toh response thik tha, par baad waale dino me jab maine kuch technical mushkilat batayi tab support team ka reaction slow tha. Aapko samajhna hoga ki rozana basis par support dena bhi zaroori hai, na ki sirf initial queries solve karna. Kabhi kabhi response time itna lamba hota ki problems kaafi badh jati hain. Software updates to time par aye, ye thik laga mujhe, aur training me jo documentation mila tha wo sahi tha. Lekin jab main call center tools ke baare me poochta tha, toh mujhe baar baar explanation deni padti thi, jo ki thoda frustrating tha. Aapko apne communication channels me zyada clarity laani hogi aur long-term daily support me improvements karni hogi agar users ko bar-bar issue na aaye.

Kaushik AroraMizoram, IndiaExperience: Published:
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