tumhari support system ne thoda surprise kiya
Bhai main expect kar raha tha ki jab main software sign-up karunga toh support mujhe start se end tak guide karega, par mujhe laga ki zyada tar setup khud karna padega, jo mujhe thoda disappointing laga. Mujhe laga tum logon ki communication zyada continuous hogi, par woh mostly ek-off type thi, jaise sign-up ke baad ek baar bataya gaya ki kaise dialer use karna hai, baaki sab mujhe khud samajhna pada. Main appreciate karta hoon ki billing aur invoices clear the aur payment process smooth tha, yeh point acha tha. Lekin jab main training ke liye help maanga toh lagta tha ki woh sirf ek baar hote hain aur phir chhoot jaata hai. Mujhe lagta hai tumhe thoda aur ongoing support dena chahiye, jo mere jaise naye users ke liye helpful hota. Software updates achhi tarah automatic hote hain, isme koi probleem nahi. Mujhe lagta hai ki agar tum continuous telephonic support provide karte toh main thoda zyada confident feel karta. Overall setup process mein yehi cheeze mujhe surprise kiya ki expected continuous guidance nahi mili.