Trying the sales process needed more effort than expected
Initially, the sales staff seemed helpful and the platform looked promising, with clear presentations and demos. I even valued the detailed explanations about the dialer and database features, which seemed relevant to my workflow. However, as days passed, I found that signing up required multiple follow-ups and clarifications to understand the invoicing terms. The training provided was adequate but scheduled times didn’t always match well with my availability, leading to some missed sessions. On the plus side, the support team responded politely when contacted. Yet, the overall process felt drawn out and cumbersome compared to other services I’ve tried before. The automatic updates occasionally changed elements of the workflow unexpectedly, requiring readjustments. While I appreciate the patience needed to learn the tools, it took much more effort than I anticipated to get to a steady state, and I am left wondering if it will continue to improve or remain slow going. That much effort for pre-purchase was something I hadn’t expected to give.