Trying hard to get fully comfortable before purchase
I spent quite some time on the pre-purchase phase, trying to get a good understanding of what the software and training really offered. The sales process was pretty detailed, but I felt there were moments where more clarity could have helped my confidence. I appreciated that there was telephonic support to answer my questions, though sometimes the answers felt a bit generic or repetitive. The onboarding explanation covered the dialer and database features well, but I wasn't sure if the automatic updates would impact how my existing workflows functioned. I also wondered about the payment process; it seemed straightforward but required careful reading of the invoice details. In the end, I did feel somewhat informed, but still a little hesitant about how smoothly I would manage everything once signed up. The effort to fully grasp the software and training was significant and might take more patience than I first thought. I guess I am cautiously optimistic yet aware more support might be needed after purchase to really get the hang of it all.