Tried it out, but felt like more effort than earlier tools
Hey dude, so I used this new software for managing calls and training, but honestly, it felt like a bit of a hassle compared to what I used before. The sign-up and payment system was okay, nothing too fancy, but when it came to setting up the dialer and database, it took me more time than I expected. Previously, my old system had simpler steps and was more intuitive, so I didn’t have to waste as much time figuring out configurations or waiting for updates. The support was alright, but sometimes I felt like I was chasing them to get answers, which wasn’t ideal. I appreciate that they tried to help, but the delay made me miss quick adjustments I’m used to. Training felt useful in theory, but practically I found it a bit dry and slow, like not as hands-on as I had hoped. Honestly, the whole process felt like it took more mental energy, so I’m still not sure if I’ll stick with it long-term or go back to something simpler. At least the automatic updates kept the software current, which was nice, and the invoicing wasn’t a pain at all. Still, for me, the effort to learn and adapt didn’t quite match the benefits I was hoping for. Maybe if you have patience and time, it could be good, but for my pace, it felt a bit much.