training zyada self-guided thi, outcome disappointing rahi
Training aur onboarding ke dauran mujhe lag raha tha ki main jyada apne dum par kaafi cheezein samajh ke chal rahi hoon. Basic introduction and sign-up process relatively straightforward thi, par jab baat detailed features jaisi database ya dialer setup ki aayi toh official guidance thoda kamzor lagi. Mujhe zyada help ke liye telephonic support par jaana pada, par wahan bhi response kabhi kabhi slow tha. Training materials mein explanations kaafi adhure ya confusing the, jis karan mere liye pure workflow ko sahi tarah se follow kar pana mushkil hua. Automatic updates ki wajah se kuch naye options aaye, lekin unke bare mein adequate information nahi thi, jis se adjustment karna maushkil laga. Payment aur invoicing process to ache tareeke se chala, par overall onboarding experience itna satisfactory nahi raha jitna main expect karti thi. Mujhe lagta hai agar zyada structured aur detailed training plan hota toh outcome behtar hota, abhi mujhe zyada khud se kaam samajhna pad raha tha.