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WFHI review

Training worked well day to day, with one small issue

4 out of 54 of 5Verified customerTraining and onboarding

Training worked well day to day, with one small issue

After completing the initial onboarding, I found the day to day training sessions quite helpful in understanding the software in detail. Logging calls with the dialer was straightforward and the database feature helped keep my contacts organized without any major glitches. The automatic updates happened smoothly in the background, rarely disturbing my workflow. Telephonic support was accessible when I needed quick answers, which definitely added to the comfort level. My only reservation was that sometimes the training materials didn’t address some very specific questions I had about invoicing and payment steps, requiring me to dig around a little. Still, the overall verdict is that the training is effective and keeps you well-informed throughout your use of the software.

Lavanya SalviGoa, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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