Training worked well but with a minor ordering glitch
The training and onboarding process through WFHI seemed well structured for the most part. The modules followed a logical progression, starting from basic navigation to using the calling tools and managing the database. I appreciated that the automatic updates kept the software fresh without much intervention from me. However, I felt that the order of some steps could have been improved; for example, the invoicing and payment section came after the software setup, but understanding payment procedures earlier might have prepared me better. Despite that, the telephonic support was helpful when I hit snags, and the overall journey got me ready to operate the platform efficiently. It mostly did the job as expected, making remote workflows manageable with just a slight reservation about the onboarding order.