Training worked well but timing was a bit off for my schedule
Overall, the training provided by the service was very effective in covering the essentials, but it didn’t quite fit perfectly within the hours I usually work. I realized this a few sessions in when the live onboarding calls happened during my busiest hours, which made it tough to stay fully focused and take part actively. It was only after rescheduling to recorded sessions that the content truly sank in and I started understanding the software’s features better. The training modules themselves were detailed and paced well, so when I did catch up, it clicked perfectly. The moment I felt everything just made sense was while using the database alongside the dialer for the first time after going through the training. It showed me how smoothly the software integrates the different components, making the workflow manageable despite the initial timing mismatch. A slight adjustment in scheduling or more varied options would really benefit those like me juggling different work hours, but otherwise, the training content definitely delivered on what it promised.