training worked well but some issues took more time
I started the onboarding process and was impressed with how the training modules introduced the key software features. The pace was manageable and explanations on using the dialer and managing the database were clear. But when I hit a problem with syncing my contact list, it took a bit longer than expected to get it resolved. The telephonic support team was patient, but the back-and-forth involved slowed things down. On the plus side, the automatic updates kept everything current, so I didn't have to worry about missing new features. Overall, the training got me to a working level fairly quickly, though fixing that syncing issue highlighted some room for improvement in troubleshooting. Still, the experience was mostly positive, and I appreciate how they handled the bumps along the way without much fuss or pressure. All in all, good training with a minor hiccup that delayed full workflow setup.