Training worked okay but had some bumps in the road
Overall, the training and onboarding led to usable skills, but not everything went smoothly. I found the initial modules somewhat helpful in explaining how to use the database and calling tools, which allowed me to get started. However, when issues came up, such as syncing problems or unexpected software updates, the training didn’t prepare me fully for handling those situations. Sometimes things went wrong and I felt a bit stuck, especially since the support team couldn’t always provide quick explanations for issues outside the basic workflows. On the other hand, the invoicing and sign-up processes were well organized, and the payment system worked as expected throughout. I also appreciated the automatic updates feature, even if occasionally it caused surprises during my workflow. So the outcome is that I am managing okay now, though with some extra time and patience needed to get past challenges. I think the training would benefit from more troubleshooting guidance, but ultimately it didn’t leave me stranded.