Training worked fine, but day-to-day still has hiccups
The training and onboarding process covered the basics thoroughly, which was helpful for getting started with the software. It showed me how to use the calling tools and database features effectively. Most of the setup felt like a one-time activity, but integrating everything into my usual workflow took more effort than I expected. Day-to-day use sometimes revealed minor issues, such as unexpected dialer glitches or challenges with navigating automatic updates that altered the interface without warning. Telephonic support was dependable and physically reachable, but I did notice that they sometimes took a while to address more complex questions. Payments and invoicing did not cause any trouble and were straightforward throughout. In summary, the training did its job well, but the daily usage experience could benefit from smoother consistency. Still, these issues didn’t prevent me from achieving my goals with the software, so overall, it was a positive experience that could improve with a little more polish.