Training wording made sense but could be clearer in parts
The training and onboarding modules were generally understandable, with labels that matched the software functions. However, I found that some of the terms used in the dashboard and calling tools were a bit vague for a beginner like me. While the overall flow was logical, there were moments when I had to pause and guess what exactly was meant by specific labels, especially in sections detailing the database features. The automatic updates were well explained, which helped me stay on track. On the plus side, the guidance on how to use the dialer and make calls was straightforward. Support was available to clarify any confusing terms, but I wished the training material itself was more precise from the start. Despite that, it did prepare me well to use the product day to day. My final verdict is that the training works, though it could be improved with clearer terminology in some places to avoid unnecessary back-and-forth.