Training: When it finally clicked, or did it?
The training materials were laid out in a way that was supposed to guide me through setup and use, but honestly, it was hard to find the exact information I needed at the moment. The onboarding steps were there, but navigation felt unintuitive, causing me to waste time looking for basic features like the dialer settings or database operation instructions. I did manage to figure out how to access support, which was relatively straightforward, and that part worked fine. However, the training itself didn’t give me a clear roadmap, and I frequently felt lost between modules. It rarely came together in my mind to make a smooth process. The sign-up and invoicing processes were as expected, consistent and clear. Overall, I can say training was adequate but not user-friendly for someone who prefers quick, precise answers. I didn’t really get a moment where it fully clicked—just a series of trial and error.