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WFHI review

Training went well but missed some advanced tips

5 out of 55 of 5Verified customerTraining and onboarding

Training went well but missed some advanced tips

Looking back after a few months, the training and onboarding from WorkFromHomeIndia really helped me feel comfortable with the software and the workflow. They guided me step-by-step through the initial setup and especially the dialer system, which admittedly seemed complex at first. The training videos and live sessions explained the basics clearly, and I was able to start using the call and database features without much fuss. However, I felt it would have been better if the training had included more advanced scenarios or troubleshooting tips that come up later in regular use. I noticed only after multiple weeks that I needed to search deeper in the support portal to find answers to some issues. Overall though, I am quite confident with the platform now and appreciate the ongoing updates and priority assistance when needed, even if they sometimes take a little time to respond. The onboarding flow could be slightly more comprehensive in anticipating questions that users might have once they're past beginner level.

Uday WaliaAssam, IndiaExperience: Published:
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