Training wasn’t quite what I expected
I was excited to start with WFHI because I thought the training program would cover everything I needed to know. However, after going through it, I realized it lacked the comprehensive detail I had hoped for. The sessions touched on basic software navigation, but they didn’t explain key features like the calling tools and the CRM database effectively. There were moments when I felt that the onboarding was rushed and I was left with many questions unanswered. While I did find some parts of the material useful, such as the explanation of how automatic updates happen, it wasn’t enough to feel fully confident in using the platform. I expected more step-by-step guidance and practical scenarios simulating the workflow, but instead, I had to learn a lot on my own. The sign-up and payment process was straightforward, and that part did meet expectations. Still, I believe the training content should align more closely with what’s promised beforehand to avoid any surprises. I want to remain hopeful that future improvements will bridge these gaps because the product itself has good potential.