Training wasn’t quite as promising as I hoped
I started with an expectation that the onboarding and training would get me fully confident in no time, given the clear instructions promised. What I actually found was that while the training covered all the basics, there were moments where I felt it glossed over some of the finer details that I needed to manage the calling tools effectively. I’m not new to such platforms, so I went through the onboarding fairly quickly, but I still needed to experiment on my own to feel fully ready. The lesson flow was logical but at times a bit repetitive in the explanations, which made it drag a bit longer than I would have liked. By the end, I did feel reasonably comfortable with the software and its database features, though my confidence is tempered by how many things I had to double-check myself. There wasn’t anything major missing, but I wasn’t quite as ready as the initial promises suggested. Still, I think the support options in case I get stuck will help me along the way.