Training wasn’t free-flowing but the search helped a lot
When I started the training, I wasn’t exactly sure how to find the specific topics that would help me with the calling tools and database features in my daily workflow. The onboarding was comprehensive but a little scattered, meaning I had to do some serious digging to locate the parts that mattered most to me. Thankfully, the search function was quite effective in narrowing down relevant modules, which sped up my learning curve significantly. I found the automatic updates announcements useful because they highlighted key changes to the software interface. On the downside, I felt the invoicing and payment guides could have been more clearly grouped instead of spread across different sections. The telephonic support was helpful when I got stuck, but reaching them took more than one attempt, perhaps because of high demand. Overall, I’d say I invested a bit more effort than anticipated in accessing the right knowledge, but it was manageable and definitely useful for integrating their system into my work routine.