Training wasn’t exactly what I pictured but it made sense eventually
I was initially expecting the onboarding to be somewhat more interactive or hands-on, but it was mostly video tutorials and manuals. It felt a bit dry compared to what I thought would help me click faster. I’ve seen similar trainings before, so I knew I’d get through it, but the moment it really clicked was when I started using the dialer tools day to day rather than just watching the modules. That practical use actually helped me connect the dots better than the onboarding promised. So while it matched in content, the delivery style was not what I expected, which made me a bit weary at first. But eventually, it fell into place.