Training wasa expectation se thoda alag tha
Main soch raha tha ki onboarding training mein zyada hands-on practice aur real scenario-based examples milenge, especially regarding dialing and database management. Training sessions zaahir si baat hai ki detailed thi aur har function cover kiya gaya tha, par mujhe laga ki kabhi-kabhi theory mein zyada time laga diya gaya aur practical aspects ko thoda kam samjhaaya gaya. Kai baar doubt clear karne ke liye dubara help lene padti thi, jo main expect nahi karta tha. Mujhe lagta hai ki thodi aur focused guidance on the calling tools ke bina, main fully confident feel nahi kar pata hoon. Par poori training ka structure theek tha.