training was very different from what i expected
Honestly, the training and onboarding did not match my expectations at all. I joined thinking it would be a simple step-by-step process, but it felt scattered and less organized than I had hoped. The sessions assumed too much prior knowledge, and that left me totally confused during database setup and while using the calling tools. Even the automatic updates didn’t help much—they seemed to change things without clear explanations which made it harder to follow along. I tried reaching out over the phone for support, but the instructions felt rushed and not very clear either. The whole payment and invoice process was way easier than training, ironically, but still, it felt like the parts that mattered most lacked the guidance I needed. Overall, this felt like a mismatch between what was promised about onboarding and what actually happened. I was hoping for simpler, more patient help and straightforward explanations instead of having to figure things out on my own. This was really disappointing for me.