Training was useful but waiting tested my patience
My overall experience with the training and onboarding was mixed. The training content was comprehensive and helped me understand the workflow, especially how to manage the database and use the call dialer effectively. However, there was quite a bit of repetition in the sessions, with some parts explaining the same concepts multiple times, which felt a bit redundant. Also, after completing some modules, I had to wait longer than expected for the next session to start, which disrupted my momentum. The sign-up and payment process was smooth, with invoicing done promptly, so that part worked well. The automatic updates introduced during training sometimes required relearning features that I just got comfortable with, which was a bit frustrating. On the positive side, the telephonic support was readily available when I had questions during onboarding, which helped clear up confusion efficiently. So, while the experience was helpful overall, the waiting periods and repetitiveness hold it back from being fully satisfying.