Training was useful but onboarding had its glitches
I had used some other remote workflow platforms before, so I had some expectations about the training and onboarding from WFHI. The training modules were quite thorough and gave me a clear idea of how the software works, which I appreciated. However, I felt the onboarding process was a bit slower than what I had experienced with other services; for example, setting up my calling tools took longer than expected. I also noticed that some parts of the database feature weren't as intuitive as I had hoped, which added to the initial learning curve. On the positive side, the automatic updates helped in keeping the software running smoothly, so I didn't have to worry much about technical glitches. Still, sometimes the explanations in the training felt a little generic, not tailored fully to my needs. Overall, it wasn’t bad, but it didn’t quite match the smoothness I’d hoped for based on my past experiences. I think with some tweaks, WFHI’s onboarding and training could really shine.