Training was useful but longer than what I expected
When I signed up for the onboarding and training sessions, I expected to be able to start using the software within a few days. However, it actually took a bit longer than I thought. The initial training was helpful in covering the basics, but some of the more advanced features, especially the database and calling tools, needed additional practice to get comfortable with. The automatic updates kept the software current, but I didn’t fully realize their impact until later. The telephonic support was available and offered some guidance, but I wished for more detailed walkthroughs during the onboarding phase. Compared to other platforms I've tried before, I feel the training here was good but could have been faster and clearer in some aspects. I am now able to use the workflows remotely but it took a couple more days than planned to feel fully ready. So, the training worked overall but missed some of my initial expectations.