Training was useful but left some gaps
When I started the onboarding and training, I appreciated the clear videos and instruction manuals. However, quite a few features in the software needed figuring out on my own, especially the database and dialer sections. The automatic updates sometimes changed how things worked, which meant the training didn’t always stay relevant. I found myself improvising to handle calling tools since the training covered the basics but not the advanced options. Telephonic support helped occasionally, but I often preferred experimenting with the interface myself. On the other hand, signing up and paying was smooth and the system did a good job managing invoicing. Reflecting back, my experience was a mix: good foundational training, yet some details needed personal effort to master.