Training was useful but could be clearer on some labels
Overall, the training and onboarding process was quite helpful and straightforward, making it easier to navigate the software efficiently. The wording used throughout the sessions and the labels on the dashboard mostly made sense and aligned with the workflow, which is important for me as I’m used to clear and simple instructions. However, I did find a couple of terms that seemed vague or unfamiliar, which caused minor delays in understanding certain features like the dialer settings and database filters. The good news was the support team was quick to clarify my doubts, which made the learning curve manageable. I appreciated the interactive practicum; it ensured I wasn’t just passively watching but actually applying the steps. My only reservation is that some labels could be more intuitive or standardized to avoid confusion, especially when dealing with complex workflows. Despite that, I’d say the overall quality of training exceeded my expectations and definitely set me up well for regular use.