Training was tough and I’ll probably need more help
I found the onboarding and training to be a demanding process that I couldn’t complete smoothly on my own. The training sessions introduced me to features like the calling tools and the database, but some areas weren’t explained as clearly as I needed. Even though the material was there, applying it to real situations was difficult for me, and I ended up needing to call support several times just to make sense of certain steps. The sign-up and initial navigation weren’t bad, but the complexity of using the dialer tool properly made me worried that I’d need ongoing assistance going forward. My reservation is that if I ever need to set up a new workflow on my own, I might struggle again without direct support. The whole experience took more effort and patience than I’d expected and left me unsure if the training alone is sufficient for independent use.