Training was too much repetition
You kept making me go over the same modules repeatedly, which felt like a waste of time. The onboarding process required so many waiting moments before I could proceed, making it frustrating. While I appreciated that the software updates happened automatically, it didn’t offset the slow pace of the training. The dialer worked okay during the training phase, but I found myself often waiting for support to answer basic questions. The way the database feature was introduced also felt redundant, as it didn’t integrate smoothly with my workflow at that stage. Overall, I expected a more streamlined onboarding flow without so much waiting and repeated explanations. Your invoicing and sign-up process was straightforward, so that part was fine for me, but it didn’t make up for the slow training experience I had.